Search

FAQ

FORMULA

Absolutely! We are very serious about our products and we make sure they meet the Canadian standards. You can verify all information regarding our product with our NPN number: 80101810.

Our Touchland® solution:

1. Helps reduce bacteria on skin by killing 99.99% of most harmful germs.

2. Keeps Your Hands Hydrated and makes your Skin softer

3. Is long lasting (contains 20 times more doses than gel carry on solutions)

4. Gives you a Fresh feel

5. Evaporates quickly

6. Leaves your hands smelling great (comes in 8 different fragrances)

No. touchland® formulation does not contain triclosan. Our formulation does not include any of the harmful ingredients banned by the FDA.

We have taken very seriously the development of the effective & upgraded sanitizing solution, that’s why our formulation has been tested & successfully passed the following exams:

1. Microbiological test: to guarantee our formula kills 99.99% of germs

2. Skin compatibility test: to guarantee that it is dermatologically tested

3. Stability test: to guarantee an expiration date of 2 years once manufactured

4. Hydration test: to guarantee our formula moisturizes your hands

Unlike other antiseptics and antibiotics, there is no reported or likely resistance to alcohol-based handrubs. Indeed, the more it is appropriately used, the less antibiotic-resistant bacteria are able to spread. Click here to see what WHO recommends.

Yes, our formula has a 2 year expiration date after being manufactured, but we think you’ll go through them so fast that this won’t even be an issue.

We are not currently a USDA certified organic product. That is something we will look into for the future. That being said, we use the highest quality, all natural ingredients whenever possible. All of our inactive ingredients, including our powerful essential oils, are sourced with the utmost care for you, our beloved Touchland® users.

Although experts believe that gluten can’t be absorbed directly through the skin, if a gluten-containing product touches the mouth or lips, it can be ingested that way. It can happen if you touch your lips after using hand sanitizer. And some people develop skin reactions to skincare products because they also have an allergy to wheat or other grains.

No, we don’t! All Touchland team members are proud mom’s and dad’s of four legged furry babies! We adore animals!

Absolutely!

KUB

As health products manufactured in an FDA approved facility, and due to the high risk of cross-contamination, we are unable to accept returns of used products. You can find more information of our return policy here.

We want to ensure that every time you sanitize your hands with Touchland® products, you experience our guaranteed and certified sanitizing formulation. When refilling our products, there’s a high risk of cross contamination.That’s why REFEEL cartridges are not refillable but contain double doses compared to gel & foam cartridges.

KUB works with REFEEL cartridges that are unscented. Although, REFEEL will come in scented fragrances in the future, so stay tuned!

No. KUB comes in 3 different support options: table-stands, wall-mounts and floor-stands.

No, it's not a spelling mistake, it's actually on purpose. REFEEL is the brand name of our refill cartridge and it’s a registered trademark! We named it “Refeel” because it’s meant to feel again. It's a wordplay!

One red flashing light means the Refeel is empty. Two red flashing lights mean the battery is low. Three red flashing lights mean the Refeel is not being detected properly. Four red flashing lights mean “general issue”.

It basically means CUBE in Swedish. 🙂

ABOUT US

Touchland® was born in the beautiful city of Barcelona but moved its operations to the United States in 2017. Click here to know our story.

GENERAL PRODUCT QUESTIONS

Yes it is! It’s for external use only and is Flammable 🔥. Keep away from fire or flame.

If swallowed, get medical help 🩺 or contact Poison Control Central immediately.

Stop use and consult a doctor if irritation or redness develop.

Keep out of eyes, if liquid comes in contact with eyes 👁️, rinse thoroughly with water 💧 immediately. Do not ingest or inhale. Avoid use on broken skin.

Touchland® combines outstanding design, smart technology, cost efficient & sustainable solution and better formula. Most hand sanitizers in gel or foam leave hands either too wet or too sticky. Our aqueous formula, made of a blend of high quality ingredients, leaves a fresh yet hydrating feeling in your hands. We have 8 different fabulous scents, it evaporates quicker than gel and lasts longer. It’s easy to apply on the hands and it dries fast. No more sticky feeling, it’s time to actually enjoy the experience of keeping your hands clean!

Power Mist is your new-chill, go-with-the-flow friend – it doesn’t need maintenance. However, your KUB will really appreciate it if you clean its tray every 2/3 weeks with a soft cloth.

POWER MIST

Power Mist contains more than 500 sprays. That’s 20 times more than gel pocket size hand sanitizers!

We want to ensure that every time you sanitize your hands with touchland® products, you experience our guaranteed and certified sanitizing formulation. When refilling our products, there’s a high risk of cross contamination. Power Mist is not refillable either but lasts 20 times more than gel carry on bottles. In our effort to be an eco-friendly company, we are working to create a recycling program to reduce plastic waste & compensate customers that help us take care of the environment by recycling through our program.

Power Mist is a personal accessory and that’s why it comes in 8 delicately scented fragrances: watermelon, forest berry, vanilla cinnamon, mint, aloe vera, citrus, lavender & unscented. So it fits everyone’s taste.

As health products manufactured in an FDA approved facility, and due to the high risk of cross-contamination, we are unable to accept returns of used products. You can find more information of our return policy here.

HAND HYGIENE

WORLD HEALTH ORGANIZATION recommends to clean your hands by rubbing them with an alcohol-based formulation, like touchland® formula, as the preferred mean for routine hygienic hand antisepsis if hands are not visibly soiled. It is faster, more effective, and better tolerated by your hands than washing with soap and water. Check link of WORLD HEALTH ORGANIZATION REPORT.
Although, hand sanitizers are not as effective when hands are visibly dirty or greasy, in that case hand washing with water & soap would be a better solution. Also check CDC RECOMMENDATIONS.

Sure, use as often as needed, especially at key moments, such as before eating, after using the restroom and after touching objects that are frequently touched by others.

You should sanitize your hands before, during, and after preparing food; before eating food; before and after caring for someone who is sick; before and after treating a cut or wound; after using the toilet; after changing diapers or cleaning up a child who has used the toilet; after blowing your nose, coughing, or sneezing; after touching an animal, animal feed, or animal waste; after handling pet food or pet treats and after touching garbage.

APP

You can download on Play Store (Android) and APP Store (iOS)

SHIPPING

Currently, we only ship our products within Canada but we are working with a set of distributors to extend our distribution worldwide. Click here if you want to visit Touchland US.

We use UPS and Canada Post standard ground shipping which takes 3-10 business days to be delivered from the first tracking movement. KUB smart dispensers and accessories are also shipped with UPS and Canada Post standard ground shipping.

To ship dangerous goods by air it costs up to $150 fee due to our product's flammability. Remember: our formula contains 67% alcohol.

Search